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Level 1: Joiner
Posts: 7
Registered: ‎06-12-2018


So what happens now to my Huawei P20 Pro that I spent the best part of £700 on. Not really fair to not be able to use the functionality I have purchased and what can O2 do to help?
Level 63: Greatness Assured
Posts: 12,037
Registered: ‎31-03-2010

Re: HUAWEI P20 Pro

Posts: 8,352
Topics: 108
Kudos: 1,710
Solutions: 534
Registered: ‎17-03-2015

Re: HUAWEI P20 Pro

O2 won’t do anything as it’s the handset manufacturer problem 

iPhone XR 64GB
Community Manager
Posts: 5,489
Registered: ‎18-02-2016

Re: HUAWEI P20 Pro

[ Edited ]

Hey guys the official response from O2 has been posted here.




Hi guys, 


We now have a Q&A on the Huawei situation live on the community. You can read the Q&A here. 


If you have any questions that are not answered in the Q&A please drop them in the thread and we'll do our best to get them answered for you. 

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