This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

HUAWEI P20 Pro

GWAKE
Level 1: Joiner
  • 7 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-05-2019 14:09

on ‎20-05-2019 14:09

So what happens now to my Huawei P20 Pro that I spent the best part of £700 on. Not really fair to not be able to use the functionality I have purchased and what can O2 do to help?
Message 1 of 4
1,485 Views
0 Kudos
3 REPLIES 3

Bambino
Level 84: Resplendent
  • 23039 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

on ‎20-05-2019 14:10

on ‎20-05-2019 14:10

@GWAKE  Already being discussed here: https://community.o2.co.uk/t5/Android/Huawei-no-longer-getting-Android-securityupdates/m-p/1223921

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 4
1,482 Views

Anonymous
Not applicable

on ‎20-05-2019 14:58

on ‎20-05-2019 14:58

O2 won’t do anything as it’s the handset manufacturer problem 

Message 3 of 4
1,454 Views
0 Kudos

Martin-O2
Former Staff
In response to Anonymous
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

‎21-05-2019 10:50 - edited ‎23-05-2019 10:34

‎21-05-2019 10:50 - edited ‎23-05-2019 10:34

Hey guys the official response from O2 has been posted here.

 

Edit: 

 

Hi guys, 

 

We now have a Q&A on the Huawei situation live on the community. You can read the Q&A here. 

 

If you have any questions that are not answered in the Q&A please drop them in the thread and we'll do our best to get them answered for you. 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,389 Views
0 Kudos
Top Kudoed Authors
View All
Top