Google Pixel 3 4G & WiFi Calling

[andyproctor]

Hello,

I have just bought a Google Pixel 3 XL direct from a retailer today. I have 4G and WiFi Calling enabled on my Pay monthly tariff but looks like O2 do not yet support this handset for these features.

Can anyone confirm the same or any different? Also can anyone confirm if this is planned to be added in the future, I'm guessing in a system update?

Many thanks.

[MI5]

Not currently on the list of supported devices https://www.o2.co.uk/connectivity/wifi-and-4g-calling but @Chris_K would know if they were planning on introducing it.

[Cleoriff]

Hi @andyproctor

Currently not supported

Wifi and 4G Calling device list

Wifi and 4G Calling is currently available on the following devices:

• iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE
• Samsung Galaxy S9, S9 Plus, S8, S8 Plus, Note8, S7, S7 edge and J3 2017, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9
• Sony Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium, Xperia XA2, Xperia XZ1, Xperia XZ1 Compact
• Oneplus 5, 5T, 6
• HTC U11

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

[Chris_K · Accepted solution]

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@MI5 wrote:
Not currently on the list of supported devices https://www.o2.co.uk/connectivity/wifi-and-4g-calling but @Chris_K would know if they were planning on introducing it.

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We can confirm this is something we’re working on, but currently don’t have any kind of estimate for this. If or when we’ve any updates we’ll let customers know, but with the testing involved, we think it’s unlikely to be available before the new year.

[jrwn]

Is there any update on this post. I have a pay monthly account and have upgraded from an iPhone which had  4G & Wi-Fi calling enabled to a Pixel 3 bought through the Google shop. O2 are selling Pixel 3 now and the set up help shows how to activate VoLTE as a mobile network advanced option with Android 6.0, which I have,  however I don't seem to have that option.  I have poor mobile reception indoors and have relied on Wi-Fi calling since the demise of TuGo, so this is a big problem for me and I don't want to have to revert to my old phone.

[Cleoriff]

Hi @jrwn

Nothing as yet. The list of supported devices remains the same. I will tag @Chris_K to see if he has an update...

[jonsie]

The speed at which new devices are added is quite staggering.....

[Phill8622]

Is there anymore news when Pixel 3 will be enabled for WiFi calling as I see since the post by Chris_K the HTC U11 and Doro 8035 looked to have been added. 

My partner now has the Pixel 3 after swapping from iPhone 6 and really benefited from WiFi calling as the signal in our flat is so poor she doesn't get a signal. We have requested a signal boosted from O2 but after having spent 45 minutes being passed to and from 4 departments nobody was prepared to help.

Any sort of time scale would be great appprciated and I look forward to hear from you. 

Regards, 

Phill8622

[MI5]

@Chris_K ?

[gmarkj]

I'll tag @Martin-O2 and @EmilieT and @Marjo just in case his mentions are still messing about...