Can't charge my phone
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on 06-12-2019 14:14
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on 06-12-2019 14:18
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06-12-2019 14:20 - edited 06-12-2019 14:22
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06-12-2019 14:20 - edited 06-12-2019 14:22
@Chriscool Did you get your phone wet?
Edit: If the phone is only 4 months old it's under warranty. Contact Samsung support: https://www.samsung.com/uk/support/
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on 06-12-2019 14:23
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on 06-12-2019 14:23
As it will have tripped the water sensors you will have to pay to get it repaired.
Samsung will be your best option.
https://www.samsung.com/uk/support/service-centre/
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-12-2019 14:30
Sorry to hear that your phone won't charge @Chriscool
Hope you can get it sorted out quickly with the advices from community members.
Welcome to the o2 community forum let us know how it goes.
Best wishes TallTrees
HAPPINESS IS BEE SHAPED
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on 06-12-2019 14:32
Could it be factory reset by @Chriscool?
Would that reset it rather than taking for repair.
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on 06-12-2019 14:51
Might be worth looking/reading.
Best wishes TallTrees
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on 07-12-2019 09:49
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on 10-12-2019 12:33
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on 10-12-2019 12:33
Hey @Chriscool how did you get on with this one?
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