Can't charge my phone

[Chriscool]

My phone won't charge it says I have moisture in the usb port

[Chriscool]

My phone won't charge only had it 4 months it's a Samsung Galaxy s10. For the last 5 days it charge it has a water sign Ann's days there's moisture in the usb port. I've tried everything dried out with a hair dryer put in rice butter still won't charge. I've had to buy a wireless charger for it. Can anyone help me

[Bambino]

@Chriscool  Did you get your phone wet? 

Edit: If the phone is only 4 months old it's under warranty. Contact Samsung support: https://www.samsung.com/uk/support/

[MI5 Level 94: Supreme]

@Chriscool 

As it will have tripped the water sensors you will have to pay to get it repaired.

Samsung will be your best option.

https://www.samsung.com/uk/support/service-centre/

[TallTrees]

Sorry to hear that your phone won't charge @Chriscool 

Hope you can get it sorted out quickly with the advices from community members. 

Welcome to the o2 community forum let us know how it goes. 

Best wishes TallTrees 

[TallTrees]

Just thinking without knowledge @MI5
Could it be factory reset by @Chriscool?
Would that reset it rather than taking for repair.

[TallTrees]

I Googled water in charging ports. There are a few results for Samsung @Chriscool.
Might be worth looking/reading.
Best wishes TallTrees

[Chriscool]

Thanks I'll take a look 👍🏾👍🏾

[Martin-O2]

Hey @Chriscool how did you get on with this one?