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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46740 Views
  • 2 replies
  • 2 kudos

Resolved! Unlocking a Galaxy S8

Hi, I spoke with a customer service rep on the phone earlier and they have agreed to unlock my phone, but I've only just now realised that I never gave them my phones IMEI number. Will this be an issue? For further information, I have had this phone ...

Tys by Level 1: Joiner
  • 3380 Views
  • 11 replies
  • 0 kudos

Samsung Galaxy S10 Notification Sounds

I have recently got the Samsung Galaxy S10 directly from O2 on pay monthly.I am having issues with my notifications. Default sounds for like Snapchat etc just don't work and I get the default Samsung notification tone for EVERYTHING.I like Snapchat t...

Oxygen87 by Level 13: Prompter
  • 11520 Views
  • 11 replies
  • 0 kudos

Audio problem after update

Hello i run into this issue after i updated phone todayI was listenimg to music with my headphones i can barely hear any sound i and my volume is on max whats with this new update

AdasT by Level 1: Joiner
  • 799 Views
  • 2 replies
  • 0 kudos

Resolved! Unlatching code

I requested an unlatching code recently and have now got my new sim card from new provider and put in phone unlatching code was not recognised and was not able to use phone went into local 02 shop this morning they requested another code I have recei...

Galaxy Note9 sat nav connectivity to Citroen

Hello All,I managed to connect my phone to the car's touchscreen, via bluetooth, for calls and texts.However, I could not get the driving app/sat nav from my phone to connect to the car's screen.Any ideas & and solutions most welcome, please.Kindest ...

Visual voicemail

It's probably been asked many times before, but i noticed on the o2 website it had instructions on how to enabled visual voicemail on a Oneplus 6 phone. So i thought great, and followed the insturctions, only the option to enabled visual voice mail i...

xtruss by Level 3: Thinker
  • 3900 Views
  • 10 replies
  • 0 kudos

Resolved! Is phone locked to o2

Contract is just up and wanting to change to a sky sim will my S8 PLUS be locked to o2 ?

Rab55 by Level 1: Joiner
  • 1951 Views
  • 4 replies
  • 0 kudos

Resolved! HTC U11 - Pie Update

My apologies if this has been asked before (I couldn't find anything on it), but the long overdue Android Pie OTA upgrade is finally taking place throughout Europe for HTC's U11/U11+/U12+. I was wondering if O2 had any news as to when the update migh...

Resolved! Outgoing barred calls

When I try to make a call, I can't because it keeps telling me that my outgoing calls are barred.

Donnalou by Level 1: Joiner
  • 1405 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi calling Xperia 1 not working

I recently got the Xperia 1 from O2 and for a couple of days the WiFi calling was working now it is not. I have done many restarts of the phone, checked the firmware, but have had no luck getting it back i.e. there is no options in the networks setti...