Galaxy Note7: important information from Samsung
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11-10-2016 00:24 - edited 11-10-2016 00:25
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11-10-2016 00:24 - edited 11-10-2016 00:25
Samsung will ask all global partners to stop sales and exchanges of Galaxy Note7 while further investigation takes place
on October 11, 2016
We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.
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on 12-10-2016 14:57
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on 12-10-2016 14:57
Here I have 3 Samsung air conditioners, a Samsung Fridge-freezer and a 55 inch curved screen 4K Samsung tv (not counting the 32 inch Samsung tv in the bedroom) Am I in danger....?
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on 12-10-2016 15:16
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on 12-10-2016 15:16
@jonsie wrote:
Here I have 3 Samsung air conditioners, a Samsung Fridge-freezer and a 55 inch curved screen 4K Samsung tv (not counting the 32 inch Samsung tv in the bedroom) Am I in danger....?
Probably, but I'd be less worried about the electrical equipment
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on 12-10-2016 15:20
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on 12-10-2016 15:20
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on 19-10-2016 08:59
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on 19-10-2016 08:59
According to this article, Samsung are setting up Note 7 exchange booths at airports 'around the world' They will be situated in high traffic terminals
Samsung staff will give you a new phone (unspecified) and help swap your data to the new device
http://www.theverge.com/2016/10/18/13314864/samsung-note-7-flying-safe-airport-exchanges
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on 19-10-2016 12:25
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on 19-10-2016 12:25
It won't help O2 customers though who are waiting for the refund. Good idea in theory and needed as airlines are now taking Note7s from customers before they are allowed to board. I wonder if the scanners would differentiate between phone models if it's packed in your baggage or maybe they will open any suitcase with a mobile phone?
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on 19-10-2016 12:34
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on 19-10-2016 12:34
The booths are placed before you go through security apparently. Also one of the related articles states it is now a federal offence (in the US) to board any airline with a Note 7.
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on 19-10-2016 12:37
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on 19-10-2016 12:37
@Cleoriff wrote:The booths are placed before you go through security apparently. Also one of the related articles states it is now a federal offence (in the US) to board any airline with a Note 7.
Yes and so it should be and whilst they never used to, I would hope that any hold baggage with a mobile phone will be opened and the passenger prosecuted.


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