Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Mobile Network not available - 3G working fine - new SIM Samsung S5

Afternoon 02, I have an unlocked Samsung S5. Using my wifes 02 sim card in this works perfectly, 4G and full signal. Putting in my SIM I couldn't get anything until I changed to 3G only and turned on flight mode etc. This means I've now lost 4G abili...

July 2016 security updates

When will I get the July security updates for my S5 phone?

Resolved! LG Nexus 5x android 7 update

The latest Android 7 update was released last Monday but is yet to reach my Nexus 5x. I'm wondering if o2 ( or any network) have any say in when this might arrive or is it purely down to google/LG. I thought nexus phones were unlocked and network fre...

Resolved! No notification sound on Z5 Compact

My Z5 compact has stopped giving sound notifications for texts and emails, it just vibrates. I use the 'do not disturb' at night and sound notifications are on in settings. I have tried changing the sound and restarting the phone. What else can I do?

Urgent Notice From Samsung About the Note 7

http://www.reuters.com/article/us-samsung-elec-smartphones-recall-idUSKCN11G0IX Power it down and send it back. Call Samsung if you have questions. http://www.samsung.com/uk/info/contactus.html

Resolved! LG G5 GPS - not finding any satellites

Hello. I've recently tried using the location services on my LG G5 device and noticed it was very inaccurate. After trying the different accuracy settings (network+wifi, gps, both) it seems the GPS doesn't work at all - when set to use GPS only there...

Resolved! Sony Z3 stuck on update

Hi guys! hope you're all good my friend has got the Sony Z3. Four days ago he had a system update notification so he proceeded with the update and now his phone is stuck on the Android man tried fixing with PC COMPANION but no luck. Any ideas before ...

Resolved! Recent apps button on samsung s7 (not edge)

Hi All, not sure if this is an app issue or a Samsung issue. My new S7 which is less than 3 week old has an issue where the "recent apps" soft button in the bottom left hand of the screen has permanently disappeared. I've tried browsing online resolu...

Internet connection not working

Hello all I bought a Motorola Moto G (3 - I think) recently but the internet has stopped working on it, even when I've checked the wifi. Can you please tell me how to get the internet back? My home internet is working fine. Patrick

Unable to send SMS messages to 'short' or premium numbers

Hi, I am a new poster here, but thought I would share a problem and solution that o2 and others have struggled for several weeks with. I can't find the same issue on the forum - apologies if I have missed it... Problem - I am unable to send SMS messa...

O2

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