***Quick Update For Those Following This Thread***
I now have a fully functional Galaxy s3. I received my replacement today from o2, everything works sweet. For any body with s3 issues similar to mine I have only a few things to say.
1. Check and double check that you do not have issues with your router or quality of your wireless net, this is easily done by connecting other wireless devices to your network.
2. Try connecting at various hotspots around town or perhaps at a friends. By following these suggestions you will conclude your phone is or isn’t faulty.
3. If all of the above point to a problem with your phone then use Your desktop software to check for firmware updates to your phone, follow common sense steps such as re-booting your router or phone, this is as technical as it needs to get, don’t feel the urge to follow convoluted steps in order to make something work that should just work straight from the box, those steps will just waste your time & will not fix your problem.
By using a bit of common sense you will solve your problem a lot quicker and save yourself a headache.
I previously had 2 faulty s3's, third time was the charm though & I have a phone that works well, by following the common sense approach I new it had to be a faulty phone (hardware) even though it seemed un-likely that I could have had 2 faulty phones in a row, but there you go. Make sure you really do check all of the above before getting o2 to replace your phone other wise you will just delay solving your problem.
I am cautiously optimistic at the moment & if all goes well I will be phoning o2 customer services to thank them for a great service, my replacement phone arrived 24hr after phoning.
p.s. A quick thank you to MI5 for your time cheers mate.
