This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Connecting to BT home hub by wi-fi

Anonymous
Not applicable

on ‎24-03-2013 12:12

on ‎24-03-2013 12:12

I have just purchased a Samsung Galaxy Ace 2 and cannot get it to connect to my BT home hub by wi-fi.  It keeps trying to connect but fails repeatedly.  I have entered the password correctly.  can anyone give any advice please?

Message 1 of 43
13,371 Views
0 Kudos
42 REPLIES 42

Anonymous
Not applicable
In response to Anonymous

on ‎26-04-2013 21:20

on ‎26-04-2013 21:20

:smileyhappy:I bet it is

Message 41 of 43
1,658 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎26-04-2014 11:36

on ‎26-04-2014 11:36

Thanks for helping me connect my new SP phone to my BT Hub -- I was despairing!  BUT -- you need to put in your Wireless Key, NOT your personal password, to make the connection!  DOH...  

Message 42 of 43
1,402 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Anonymous
  • 95829 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎26-04-2014 11:56

on ‎26-04-2014 11:56

Easy mistake to make but always use the details on the router slight_smile

Glad you got it sorted!

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 43 of 43
1,399 Views
0 Kudos
Top Kudoed Authors
View All
Top