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Cant receive standard sms when o2 tu go app is turned off they still go in to the app

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Anonymous
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on ‎22-08-2016 23:01

on ‎22-08-2016 23:01

Htc 10
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MI5
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on ‎22-08-2016 23:09

on ‎22-08-2016 23:09

They always will. Turn off Tu when not needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎22-08-2016 23:09

on ‎22-08-2016 23:09

They always will. Turn off Tu when not needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎22-08-2016 23:46

on ‎22-08-2016 23:46

Thank u but why wont they go in to my normal sms app wen Tu is turned off
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MI5
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on ‎23-08-2016 09:09

on ‎23-08-2016 09:09

They should do if you have a signal.
Just check in message settings what your default sms app is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎23-08-2016 10:46

on ‎23-08-2016 10:46

Thanx everything seems to be ok i deleted the app then installed it again and everything seems ok thanx 4 ur help
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MI5
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on ‎23-08-2016 10:49

on ‎23-08-2016 10:49

No problem. Glad you're sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎23-08-2016 10:49

on ‎23-08-2016 10:49

A reinstall fixes most TU issues. Glad you are sorted slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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