Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Deleted emails

I have been impressed by the way emails I delete from my phone are also deleted on my PC (Windows 10 Microsoft Outlook). However, today I have found that whilst retained emails are still on my Samsung S6, they have been deleted from my PC. This is an...

Resolved! Receive SMS messages without phone

My phone is being sent for repair to have a new screen & it can be gone for up to 10 days. Various places like my bank use my mobile number to send things like money transfer approval codes via SMS. Is there any scheme to retrieve or redirect SMS mes...

Resolved! s6 usb pc connection no longer works after update

Help !! My pc no longer recognises my s6 after the recent android update, when the usb cable is connected it now just charges the phone , no connection notification appears on the phone or pc. and kies obviously doesnt see that i have connected the p...

Resolved! Battery and back up of ipad before sent back to O2

Hello all. Back sooner than I thought. Earlier this evening received an email from O2, to tell me when I returned my ipad 'Please make sure that if the item you are returning has a separate battery, that this is installed in the phone', also back up ...

Resolved! Call receiving problems

When I'm at home I have no signal, but when people call me they say it's normal ringing. However my phone doesn't ring as I don't have signal.Any ideas?

Resolved! Advice after factory reset Galaxy s5

I had to do a factory reset as I was having issues getting 4g after recent updates & I was wondering if there is an app or a way to back up all passwords & the way I have the phone set up so after the reset everything is put back the way it was. I ha...

Resolved! Upgrades

Hi all looking to upgrade but with the new phone giving it to my son would i be able to do that? Keeping the old phone and my number on the new tariff?

Resolved! Samsung s7 Edge keeps dropping off the phone network

On Friday (1st July) my mobile over heated and sut down. I left it to cool down. when I restarted it didn't connect to the o2 Network. I have tried to manually reconnect, use Auto, rebooted it, and factory reset.Since the Factory reset it connects an...

Resolved! No 4g after update galaxy s5

Hi I'm hoping someone can help me. After my phone updated to android 6.0.1 and the security patch on 1st June I am having a lot of problems getting a signal at work. I thought it might be a tower problem but a friend at work could get 4g on his iPhon...

Resolved! Nexus 5X issue

I bought up a new Nexus 5X two weeks ago from O2. Generally happy, but every couple of days YouTube won't play videos - it comes up with "tap to retry" but this makes no difference. The only way I've found to fix it is to restart my phone, but obviou...

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