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Anonymous
Posts: 0

Unable to download MMS messages from O2?

[ Edited ]

All I get is a yellow box with a download button on it, when when I click it, it tries to load  and it doesn't.  I have no idea how to get it to work?

 

Any help would be appreciated.

 

I have a Samsung Galaxy Core Prime

Posts: 81,312
Topics: 576
Solutions: 3,930
Registered: ‎04-01-2009

Re: Unable to download MMS messages from O2?

Send ACTIVE to 2020 and save the settings. You also need to have mobile data on.

Posts: 108,950
Topics: 561
Solutions: 14,430
Registered: ‎04-04-2012

Re: Unable to download MMS messages from O2?

And you need to be in an area with at least 3g.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,300
Registered: ‎18-02-2016

Re: Unable to download MMS messages from O2?

Hi @Anonymous Have you managed to sort out your text message issue? 

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