cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to download MMS messages from O2?

Anonymous
Not applicable

All I get is a yellow box with a download button on it, when when I click it, it tries to load  and it doesn't.  I have no idea how to get it to work?

 

Any help would be appreciated.

 

I have a Samsung Galaxy Core Prime

Message 1 of 4
3,275 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93150 Posts
  • 609 Topics
  • 6953 Solutions
Registered:

Send ACTIVE to 2020 and save the settings. You also need to have mobile data on.

Message 2 of 4
3,272 Views

MI5
Level 94: Supreme
  • 144066 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
And you need to be in an area with at least 3g.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
3,269 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @Anonymous Have you managed to sort out your text message issue? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
3,125 Views