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Cant receive standard sms when o2 tu go app is turned off they still go in to the app

Anonymous
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Htc 10
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MI5
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They always will. Turn off Tu when not needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 7
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MI5
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They always will. Turn off Tu when not needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Anonymous
Not applicable
Thank u but why wont they go in to my normal sms app wen Tu is turned off
Message 3 of 7
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MI5
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They should do if you have a signal.
Just check in message settings what your default sms app is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Anonymous
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Thanx everything seems to be ok i deleted the app then installed it again and everything seems ok thanx 4 ur help
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MI5
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No problem. Glad you're sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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