Solved: Re: Cant receive standard sms when o2 tu go app is...

Anonymous · ‎22-08-2016

Htc 10

MI5 · ‎22-08-2016

They always will. Turn off Tu when not needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-08-2016

They always will. Turn off Tu when not needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-08-2016

Thank u but why wont they go in to my normal sms app wen Tu is turned off

MI5 · ‎23-08-2016

They should do if you have a signal.
Just check in message settings what your default sms app is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-08-2016

Thanx everything seems to be ok i deleted the app then installed it again and everything seems ok thanx 4 ur help

MI5 · ‎23-08-2016

No problem. Glad you're sorted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-08-2016

A reinstall fixes most TU issues. Glad you are sorted

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Cant receive standard sms when o2 tu go app is turned off they still go in to the app

02 sending the same text every hour or every 20 mi...

Getting new phone

Honor V5 Magic Realise Date

Can I use my new watch to make calls, and can I ha...

Expired