Solved: Re: Cant Receive Texts on Samsung Galaxy S3

Anonymous · ‎06-12-2012

I recently got the Samsung Galaxy S3 and everything was working fine. Last weekend my phone stopped receiving texts but I can send texts no problem?

Ive done a SIM & Battery pull but to no avail. Does anyone have a solution to this?

Ive tried sending myself a messgae but it won't come through.

O2 are saying it could be my SIM but it worked fine on Blackberry that I had previously.

Please Help!!

MI5 · ‎06-12-2012

Not had any problems with mine. Try another SIM first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-12-2012

As a test, download GoSMS off Google play. If you still can't receive it must be either a SIM or account issue. You don't have to keep the app afterwards if you don't want to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-12-2012

Try opening messages, then press the bottom left menu key and open settings. Press the menu key again and choose to restore default settings.

Reboot the phone and try sending a message to yourself again.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎06-12-2012

Ive tried GoSMS & restoring Messages to Default Settings but still no success

MI5 · ‎06-12-2012

Check your message centre number is exactly as below....

+447802000332 for Pay Monthly, or
+447802092035 for Pay & Go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-12-2012

Message Centre number is fine as well? Is this quite common with the Galaxy S3 as quick Google search seems to indicate it is?

MI5 · ‎06-12-2012

Not had any problems with mine. Try another SIM first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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