Can't send texts from Nexus 4

[Anonymous]

I know I'm not the first to ask this, but I can't send texts from my Nexus 4 (Pay Monthly). I can get incoming texts.  I have tried inputting the SMCS number +447802000332 but when I click Update it gives me 'update error' message.  Can anyone talk me through exactly how I set this up please.

[perksie]

It's possible you have a Pay and Go sim so you won't be able to change the number as it reads it from the sim card.

I got a phone for a friend recently and it wouldn't work with the P and G sim sent with it, so I had to get a new Pay Monthly sim for it.

It's also possible your account isn't set up fully yet.

[Anonymous]

Thanks - turns out I am actually on PAYG and I had requested a pay monthly sim - 02 helpline says this should make no difference, but am beginning to think requesting a new sim might be the answer.  Also - how would I know if my account hadn't been set up fully?

[Anonymous · Accepted solution]

Call CS and ask for a pay as you go sim. You can also get them in O2 shops.

Then just go to o2.co.uk/swapmysim to register it against your current pay as you go number.

Or if you want to be on Pay Monthly, call CS and ask about the sim only deals.