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84,348 Members
1076758posts

Community Activity

O2 proof of usage is not accurate.

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...

KRB78 by Level 1: Joiner
  • 392 Views
  • 17 replies
  • 0 kudos

Stop the Smartphone Swindle

From the VMO2 news' blog :- Opinion: Stop the Smartphone Swindle says Virgin Media O2 COO Rob Orr - Virgin Media O2https://news.virginmediao2.co.uk/opinion-stop-the-smartphone-swindle-says-virgin-media-o2-coo-rob-orr/

Oxonian by Level 29: Intuitive
  • 15 Views
  • 1 replies
  • 0 kudos

Unable to pass direct debit screenn

Hi, I have been trying to preorder the new ipad, online and via phone, as soon as I get to the direct debit screen the account is validated, I select continue and this error pops up every time, even on the phone they were getting the error

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Jay27 by Level 1: Joiner
  • 26 Views
  • 4 replies
  • 0 kudos

Derek Underwood - cricket spin bowler dies.

Sad to know of his passingSaw him bowl the Auzzies out on the Saturday of a 5 day match (beginning on a Thursday) at Headingley, YorkshireHe got lots of wickets for few runsWas with my dear dad Roy and he clearly remembered the Auzzies' opening fast ...

Resolved! Contract with Aerial Direct

I discovered today that my business contract is with Aerial Direct and not O2 as I had previously believed. After reading a few threads about them I'm now aware of their reputation but am a bit concerned. My contract is up in a few months and I'm a b...

SIM Upgrade Volt benefits Confusion

Hi there, I am looking to upgrade my sim only plan via moneysupermarket. When i click the link and go through o2 i select the correct number to upgrade but then i get a message saying this: There’s a change to your benefitsSorry, as you're no longer ...

Michael08 by Level 1: Joiner
  • 155 Views
  • 9 replies
  • 0 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1190667 Views
  • 47478 replies
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments