O2 Community Forum

Transfer of old number

I came over to O2 from Tesco last Friday and a new telephone number arrived Saturday morning. The number was to be reverted to my original Tesco number today. I have downloaded the e sim but the phone still is not responding thro'O2 though of course ...

Community Rewards: April 2024

Afternoon Folks Please find some more information on the O2 Community Rewards for April. These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we would ...

Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

Change bill payments from my bank account to my granddaughters

I currently pay my granddaughters phone bill but won’t to change it to her bank

Bill and number

Hi. Can you please explain to me why am I charged for a period 03.05 - 07.05 if my SIM have been delivered and activated today (08.05.2024)?Also - if I already provided PAC when ordered SIM feom o2, do I need to do something else?I just need to know ...

Change billing acount

I currently pay my granddaughters phone bill but won’t to change it to her bank

Resolved! Contract with Aerial Direct

I discovered today that my business contract is with Aerial Direct and not O2 as I had previously believed. After reading a few threads about them I'm now aware of their reputation but am a bit concerned. My contract is up in a few months and I'm a b...

Unsuspected over bill!

Unrecognised bill well over pricei have not ran this bill up why has this all of a sudden went up in price. I will leave 02 as I have a 0p spending cap on my account

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours from 15 May...

Account problem

Hi one question in order to login into my o2 account it’s asking for a confirmation code but the phone number it’s giving I don’t have access to what can I do