08-09-2022 16:33 - edited 21-11-2022 11:54
08-09-2022 16:33 - edited 21-11-2022 11:54
If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.
We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.
We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.
We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.
Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.
We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.
15-09-2022 12:25
Just to add my tracking number is working with DPD. I guess mine is arriving tomorrow. Yay! To add I preordered at 2pm the website kept playing up even though I’d been trying since 10 past 1.
15-09-2022 12:29
O2 tracking page is still not updated and tracking number not working for DPD here still.
What models did everyone get?
15-09-2022 12:31
15-09-2022 12:31
DPD number doesn't work in the app but when I used the website it says: We've received your order details, and we're expecting your parcel shortly.
I had some issues with the website originally, i started my order at 13:03 and completed it by 13:09. Also had to pay off my old device plan as I placed the new one which took a few minutes!
I think O2 opened the 14's to to pre-orders a few minutes late late, I logged in dead at 13:00 and it wouldn't let me to start with.
15-09-2022 12:42
The O2 website just updated - so looks like my device is arriving 3 weeks early. DPD takes some time to update once the order has been created - best to give it half a day
15-09-2022 12:56
Just received Tracking.
15-09-2022 13:04
Just got mine through too, seems dpd is showing as "We've received your order details, and we're expecting your parcel shortly" 😃
15-09-2022 13:14
15-09-2022 13:14
Just curious if you don’t mind, did you order within the first 15-20 mins of the preorders going live (13:00-13:20ish)? Thank you😊
15-09-2022 13:15
All done @Cleoriff iPhone 14 & Apple Watch - Megathread
# apple will bring up the topic.
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15-09-2022 13:21
DPD has now updated and already has my parcel!
"We have your parcel, and it's on its way to your local depot in London
Your parcel is due for delivery Friday. Your 1 hour time slot is available as soon as your parcel leaves your local depot, this is usually by 11:00."
15-09-2022 13:41
Also received confirmation/tracking 😃
Don't expect tracking to go live until the parcel is collected later presumably but very happy that it seems I should receive my new iPhone tomorrow!