iPhone 11, 11 Pro & Pro Max Megathread

[Chris_K]

We're pleased to confirm Apple’s latest products, the iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are all available to order from O2 right now. The newly announced iPad 2019 is also available to order now on Pay Monthly and Business, and you can also get the new Apple Watch Series 5 directly from O2 too.

If you'd like to get your hands on the latest and greatest, click the appropriate link below to view further details and order your new iPhone or iPad now. Alternatively, you can call our customer services, or visit us in-store.

iPhone 11

Links for Pay Monthly customers
iPhone 11	iPhone 11 Pro	iPhone 11 Pro Max
Links for Business customers
iPhone 11	iPhone 11 Pro	iPhone 11 Pro Max

iPad 2019 (7th Gen)

Link for Pay Monthly customers
iPad 2019
Link for Business customers
iPad 2019

Apple Watch Series 5

Link for Pay Monthly customers
Our full Apple Watch Series 5 range

Questions?
As with every new iPhone launch and announcement, we suspect many of you will have questions. Check out our Q&A section under this post which will answer many of the questions we suspect you may have. We’ll add more Q&A’s over the coming days but if you have a question not listed, please reply to this thread and let us know.

Related Links

• Check out our best picks of iPhone 11 cases, screen protectors & accessories
• iPhone 11 is powered by iOS 13 - Check out our top new features
• iPad 2019 is powered by iPadOS - Check out our top new features

[Smishpixie]

🤦🏼‍♀️

[jonsie]

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@MI5 wrote:

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@Smishpixie wrote:
Thanks, but I saw the original post.

My question was if there was a rough estimate of when they would be available on these packages... 🙄

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6 months 

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Which is the usual time scale for new iphones. As the discount has to be applied in the first month it may be worth waiting....

[Smishpixie]

Thank you.

I’ve never been due an upgrade around the time of a new iPhone release before, so apologies for what may have been an obvious question to ask.

Thanks for the help guys.

[alistair]

This year was the first time I managed to get a new iPhone on launch day. (iPhone 11 Pro Max 64GB/Space Grey).

Was in Berlin on a break and when the O2 update time came, was in the Kurfurstendamm shopping street, so used my old iPhone X to log on and, luckily, got my order in.

It arrived on the Friday after and I am very pleased with it so far: battery life seems hugely increased - and I am loving the three cameras. Just a shame I didn't have it for my break though  

Any other opinions about the new iPhone range out there?

[Conceicao]

Hi
I am conceicao xxxxxx xxxxxxx
I have order iPhone 11 pro max 256gb and still I did not receive i wanted to know wat is a status of my phone when i will receive

Here is the order number (KMMxxxxxxxxxxxxxxxxxxxx)

Please check and let me know

Thanks

[mod edit: please do not post personal information on the public board. Thanks!]

[MI5]

@Conceicao 

This is a community forum of customers so you need to contact customer service to check the status of your order please Guide: How to find help & contact O2 

[Conceicao]

So when I will receive my order

[MI5]

Call at 8.00am and you'll get straight through to customer service.

[TheDom]

Any idea when the new stock of the iPhone 11 pro will arrive?

[Cleoriff]

@TheDom 

None at all sadly. We are all customers like yourself. You need to give customer services a call and ask them Guide: How to find help & contact O2