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O2 network coverage disruption update

Abs
Level 14: Rising star 
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Hi Guys,

 

Since 8am today, our 2G voice and data service has been restored.

 

Our engineers are continuing to work on the 3G service and we anticipate a full restoration of services soon.

 

Please have a look at our blog post for more info.

 

Thanks

Abs

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MI5
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Damn.... someone get me a long wait - QUICKLY !!!!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie
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Anonymous
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3 of us are with O2- still can't reach our son's O2 mobile at Sheffield from our landline.  Has the same fault message when test calling same way to my own O2 mobile here in the Midlands - not even receiving on Tu Go (over Wi-Fi) but no problem reaching my wife also with O2 sitting next to me!  What's the logic of this selective problem?  

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MI5
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It's a switch issue. It all depends which circuit you are on....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Status checker said my area was fine - yet I'm having to resort to my land line (shock horror) to make (chargeable) calls.  Not receiving texts or calls since lunch time - not even on TuGo over wifi

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MI5
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What's happening where you are?

We are continuing to work on a fix for the remaining customers who are still experiencing difficulties using their mobile phone.We again apologise for the inconvenience.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I'm still not able to use Voice mail or internet how much longer?

 

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jonsie
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anthonywebb
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does any one live in the chelmsley wood area  know how long the fault will last

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MI5
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See above answer....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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