Good morning all,
We are aware our customers are unable to use data this morning.
Our technical teams are working on the issue with high priority. We are really sorry and working as hard and as fast as we can to fix this.
Please keep an eye on our status checker: http://o2.uk/ServiceStatus
Our 3G and 4G data services are performing as normal. Our technical teams are continuing to monitor service performance closely. We will be updating our customers later today on how we will make yesterday’s data service issue up to them and we’d once again like to thank our customers for their patience.
A small proportion of customers have reported issues sending text messages. We can see that the vast majority are being sent and received successfully and our technical teams are investigating. Our 3G and 4G data services are performing as normal.
We are finalising how we make it up to our customers and will be contacting them later today about this.
The Facebook mention around us giving out £75 compensation isn't correct and didn't come from us.
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OMG don't give Theresa May ideas! @viridis at this stage anything could happen. 😪
Hmm. Drones that may not have been there closing Gatwick for days, ATC issues at Birmingham International today, O2 offline for 2 days... Going the way the USA is in its "shutdown" condition this weekend?
All we need now is a cash-machine network to be on the fritz tomorrow!
Conspiracy theorists are having a field-day...
My £2.05 credit for iPhone and iPad landed on my bill yesterday
Those who didn't get it on December's bill should all receive their windfall this month.
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