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Level 48: Jubilant         
Posts: 6,176
Registered: ‎26-03-2014

Re: New Community homepage is live! :)

...and now it is back to how it was.

This is what I was seeing a few minutes ago.

community.PNG

 

Cleared cache and cookies and "normal" layout came back.

Bizarro!!!

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Posts: 14,761
Topics: 136
Registered: ‎11-04-2012

Re: New Community homepage is live! :)

Mine came back all by itself, but did look like this on mobile at 7amish, weird! 

 

Screenshot_20190604-073521.jpg

Screenshot_20190604-073538.jpg

 

Screenshot_20190604-073147.jpg

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Level 48: Jubilant         
Posts: 6,176
Registered: ‎26-03-2014

Re: New Community homepage is live! :)

Yeah I got the error when I tried to reply, but quick reply worked fine @pgn 

Then cleared cache/cookies and went back to "normal" layout but could use full reply.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: New Community homepage is live! :)

So not just you then @pgn ?

*The Game Is On*

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: New Community homepage is live! :)

Hey guys, we'll update in this topic here when we get info around today's issues. As far as we're aware it's not related to the new homepage, so let's keep these separate. I hope it gets resolved soon if it hasn't already, but if you do come across any additional examples of these issues, please do post about them in that other topic so it's easier to keep track of them, forward to the tech guys, and keep updates in the same place.

Cheers! smiling

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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: New Community homepage is live! :)

I'm about to give up rofl

So @Marjo @Martin-O2 and @EmilieT 

I am now seeing this on every page I move to...

New Tab.PNG

 

It's underneath the overly large banner and is taking up MORE space. I have moved to three different sections and each one shows the banner about the My O2 App??!!

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: New Community homepage is live! :)

[ Edited ]

Hi @Cleoriff , don't give up! Smiley Very Happy

While we are waiting for the homepage feedback to be reviewed further, there were a few minor things we were able to improve/fix in the meantime. The banner you see went live at the same time unfortunately and I was just removing it from the boards when you posted about it. You were super fast. sweat smile If you refresh the page it should be gone now.

 

Those minor things that were fixed included an issue at the top menu when you tried to sign in to My O2 (the popup box was not behaving correctly), making the avatar at the top of the page less blurry, and correcting an overlapping issue on some boards where the sidebar was not in the correct position. 

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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: New Community homepage is live! :)

Yes it's gone now @Marjo 

Pleased to know I am still Fastest Finger First rofl

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: New Community homepage is live! :)


@Cleoriff wrote:

Yes it's gone now @Marjo 

Pleased to know I am still Fastest Finger First rofl


sweat smile

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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: New Community homepage is live! :)

Not sure where to post this so will stick it here.

Tonight I had a mad rush of emails arrive in my inbox. Pease note the time they arrived 22.11.

I have just 'snipped' a selection, although in total there are 55.

These emails are relating to posts made yesterday (and I have already had them at the time they were posted)

Old Emails.PNG

This is using Firefox on my PC and Outlook.

So not sure what's happening but thought I would have a moan upside down

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