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Level 1: Joiner
Posts: 18
Registered: ‎06-01-2015

Re: O2 Family plan

More info
 

🤔 O2 said this discount is available on all phones including the X. They did mention that the X is excluded from all O2 open discounts however.

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

The live chat people are out in India I believe. I assume that’s one of the reasons for the discrepancies in information between the two services.
Anonymous
Posts: 0

iPhone X

I pre ordered the iPhone X on the morning of the release date and I was told it would be dispatched between 5-6 weeks.
Now when I log into my o2 account I can not see my order at all? The money has been taken out of my bank account and I received a verification email.
I am a new o2 customer and this is my first purchase. I just wanted to know if my dispatch time has maybe got less but I cannot see my order at all.
Can someone give me some advice or help me out?
Anonymous
Posts: 0

Re: iPhone X


@Anonymous wrote:
I pre ordered the iPhone X on the morning of the release date and I was told it would be dispatched between 5-6 weeks.
Now when I log into my o2 account I can not see my order at all? The money has been taken out of my bank account and I received a verification email.
I am a new o2 customer and this is my first purchase. I just wanted to know if my dispatch time has maybe got less but I cannot see my order at all.
Can someone give me some advice or help me out?

Are you using a mobile device to look at the o2 site?

Level 2: Apprentice
Posts: 74
Registered: ‎03-11-2017

Re: iPhone X

[ Edited ]

I’m the same doesn’t show that I’ve ordered the iPhone X? Why doesn’t it show?  But I do have email saying I have preorder it .013C9C4A-0C5E-4570-9C08-57441A1E84B2.jpeg

Level 6: Acolyte
Posts: 203
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

If you’re using an app to check you won’t see anything but online full site looks like this...

when you find the page with the options going across the top (circles red) you’re on the right page to view. 05E03285-B718-4FD3-8090-2A93E4D397D5.jpeg

Level 6: Acolyte
Posts: 203
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Then go to the right hand side and click my orders. If you’ve already done this then I’ve no idea 🤷🏼‍♀️E2D805BD-A15C-423F-932A-CB024F0C9195.jpeg

Level 6: Acolyte
Posts: 203
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Then this is how it looks once you’ve clicked on my orders then click on the actual order number. B6F85659-F5B1-4CAF-A1DB-DABA1D3268B8.jpeg

Anonymous
Posts: 0

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

I've ordered the silver X 64gb on the 30th but i haven't had an estimated delivery date sent to me in an e-mail like most people have, all that i was told was "up to 4 weeks" when i was pre-ordering it, is this something i should be concerned about or is everything going fine even without the estimated delivery date?

Level 6: Acolyte
Posts: 203
Registered: ‎12-07-2014

Re: Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

@Jay1999 are you a new customer? That may be why yours is taking so long. Did it get through the credit check etc and have you had all the legal jargon emails? There’s about 4 that come once you’ve ordered. In one of them there will be an order number.