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Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Chris_K
O2 Social Media Team
O2 Social Media Team
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O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8
iPhone 8 Plus
iPhone X
bau-35253-iphone-8-product-build-gold-sku-header-master-120917.png
bau-35251-iphone-8-plus-space-grey-sku-header-master-130917.png
iphone-x-space-grey-sku-header.png


Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.


Hi. I'm from the Social Media Team.

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KJSBid
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I know
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NathanKenneford
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I have also cancelled my order and moved to Vodafone. 1-2 week wait for the 256gb with them and with o2 it’s 6+ weeks. Just goes to show how ****** o2 are stock wise
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KJSBid
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I'm thinking of going to EE and taking the watch cellular and an iPhone 8 instead, I've got the hump with the X now lol
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Marjo
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Hey @Anonymous,

See here for a FAQ info for O2 Open discount and other questions answered by O2:

 

Q. When will I be able to use my O2 Open discount on the new iPhone(s)?
A. Great news! As of 11th October the iPhone 8 and iPhone 8 Plus are now eligible for O2 Open discount. iPhone X won’t be available on O2 Open during pre-order or at launch, but we’ll let everyone know when this becomes available. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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Anonymous
Not applicable

@NathanKenneford i understand your frustration but this could be out of their hands.

 

o2 might of not been allocated as much stock? 

o2 might have a bigger customer base... so when these pre orders happen they have alot more people's order to full-fill. 

 

Either way i hope you get it soon. All the best 

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LauraMc1987
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Phone has been with DPD depot since 8:30am. Still not update since then so have a feeling they’re not delivering it today. Will be Monday now! Not O2’s fault though coz they have sent it in time!
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NathanKenneford
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@Anonymous wouldn’t be surprised if they haven’t been allocated as much stock as other companies considering how much of a shambles o2 is. I was gaurenteed I will get my delivery today by a sales advisor and have escalated a complaint against them. Also allowing orders to be placed from 7:30 is a disgrace, a lot of people who have followed o2’s instructions have now missed out. Very poor show all round!
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Andisafc
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Hi @LauraMc1987

 

Don't give up hope! I didn't hear a thing, even checked the website about 9.15 and it still said it was at the depot but was delivered 5 mins later and we are more than 5 minutes from the depot!

 

You never know, will keep my fingers crossed for you.

 

Seems mad how some people have been updated throughout and some of us have had nothing really.

Andrea

iPhone X Silver 256GB soon to be iPhone 11 Pro 256GB Gold
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Anonymous
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Well good luck with it all my man! @NathanKenneford

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KJSBid
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@Anonymous @NathanKenneford I was told yesterday I was getting one for certain and now it's just a laundry list of excuses. The one now I've just had from the advisor when getting my PAC code was that the Doncaster Store, "where my phone will be sent from, must not have been allocated a lot of stock"... rofl

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