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Apple iPhone 8, iPhone 8 Plus & iPhone X Megathread

Chris_K
O2 Social Media Team
O2 Social Media Team
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O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October

iPhone 8
iPhone 8 Plus
iPhone X
bau-35253-iphone-8-product-build-gold-sku-header-master-120917.png
bau-35251-iphone-8-plus-space-grey-sku-header-master-130917.png
iphone-x-space-grey-sku-header.png


Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.


Hi. I'm from the Social Media Team.

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KJSBid
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Ordered at 0801 27/11/17 - 256gb Space Grey

 

Told I won't be getting it today, another triumph from O2

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Riggy
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ignore live chat or the fact you havent got a text or email just check your my o2 page (from a pc, mobile version doesnt show orders) and check for a tracking number.

I havent had a text or email to suggest it has been dispatched but it will be here within the hour

space grey 256gb confirmed at  27/10 08:07

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KJSBid
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I've spoken to someone ot O2 on the phone and this is what's showing in the track my orders:

 

Order number ms-1XXXXXXXX

Order status
In Progress
Date ordered
27 October 2017
 
Delivery information
Delivery address
XXXXXX
Delivery option
Not Applicable
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Riggy
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i reckon if there is nothing showing on your order then you aint getting it today im afraid. What time did you order?

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Anonymous
Not applicable

@KJSBid yeah i've got this:

 

27/10/2017 8:32am, in store collection, estimated delivery 17/11/2017

 

Delivery address: xxxxxx, GB

 
Delivery option: Not Applicable
Parcel number 
info
000000000xxxxxx
Courier nameDPD UK
Dispatch date02 November 2017

 

I'm not getting it today. Calle to the store and I've been told I'm getting it around 17/11/2017 but can call back 10/11/2017 to find out wether they received it or not. 

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Anonymous
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Got my confirmation for 1:30-2:30pm delivery.

My previous experience with DPD suggests they notify before 11am on the day of delivery.

If you’ve not had a notification before then, it’s unlikely to arrive today.

Happy I’m getting mine but feel bad for others who ordered at a similar time. O2’s communication has been very poor. I’m lucky I work from home and can accept delivery
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KJSBid
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@Riggy wrote:

i reckon if there is nothing showing on your order then you aint getting it today im afraid. What time did you order?


"Ordered at 0801 27/11/17 - 256gb Space Grey

 

Told I won't be getting it today, another triumph from O2"

 

O2 ******ed me over with the iPhone 8 as well, I shouldn't be surprised

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Anonymous
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Happy to say my X will be with me between 1-2pm slight_smile

 

For me personally the process has been smooth but I do get peoples frustration... However, we will all have it eventually slight_smile 

 

Be happy, enjoy your Friday! 

 

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KJSBid
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I've cancelled my order and moving networks but enjoy your X's... I know that sounds sarcastic but it's not, honest wink
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Riggy
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@KJSBid that hardly seems fair when i saw someone post on here that they ordered at 4pm and have theirs today
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