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DarkKing · ‎30-01-2024

my plan is 2GB £5 with Virgin supercharge so my monthly data is 4GB, and I like to change tariff to 5GB £8 plan, my question is the supercharge still work with my new plan?

MI5 · ‎30-01-2024

@DarkKing

Yes, your data will be doubled after 14 days automatically.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-01-2024

@DarkKing

Yes, your data will be doubled after 14 days automatically.

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-01-2024

Yes and it will be applied in 14 days

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

DarkKing · ‎24-02-2024

I've upgrade to 5GB £8 plan over 21 days, still not get the supercharge now, what can I do? thx

Enlli · ‎24-02-2024

Best to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or phone them on 202 or 0344 809 0202 (contract)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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