Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I was on an o2 PAYG sim.I signed up for the virgin o2 supercharged Volt plan for 18 months. My Broadband has been activated but my mobile is still on a PAYG.How do I swap my mobile over to the monthly volt plan? I selected "keep my existing number", ...
I was looking to upgrade to a new sim only plan. I remain an Virgin and 02 customer, however receive this message before proceeding. "Sorry, as you are no longer eligible for supercharge benefits you new plan won't include Volt boosts like double dat...
What does”out of bundle charges reduction” mean?
Hello, we are switching my son's mobile contract from BT to o2. You have just confirmed: Hello Andrew,Just letting you know that your number (REMOVED) with Tariff Plan: Volt Sim Only, 5GB, Unlimited UK Minutes, Unlimited UK Texts has now been activat...
Hi, I was an existing Virgin Media customer and decided to purchase a SIM only deal directly from O2 site. I was given the impression that I would then qualify for the Volt benefits after my 02 account was active for 14 days. It has been nearly 2 mon...
Following recent increases to my current plan I'm looking to save money. My account says that I can upgrade today and, included in the options is a SIM only deal for £17.99 per month including 12GB data. As I use very little data each month this plan...
Hi,I have been trying to reach the O2 team to claim the benefit for the Wi Fi Boosters for my Virgin Media account. ITs says I am eligible but does not tell me when I can receive them. Can you please tell me how we can activate this asap as I am in u...
Over 39 days ago, I completed the Web form for a VM bundle including Volt (O2 Sim). I submitted my PAC during the process. TV, Phone & Broadband all connected, but had to chase the SIM.Finally got the SIM and temp Number, but after 3 weeks of promise...
how can i get my 02 data boost and my virgin broadband boost
The contents of the email below i sent on 12/04/24 to complaint team againbut it just fly right over there head Dear O2 TeamI don’t think I have come across a more incompetent organisation as O2. We renewed our sims back in January and I’m still wait...
