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Changing from pay as you go to new phone keeping my existing number.

gdw123
Level 1: Joiner
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How do I change from a pay as you go tariff to to a new phone with O2 keeping my number. What is the process?
For example,
1. Get new phone 
2. set up new phone 
3 transfer number to new phone
or 
1. Transfer current phone to monthly plan
2 Get upgrade phone
3. Transfer number
I am asking here because the AI does not understand what I am asking and jumps to selling rather than explaining what to do.
 
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jonsie
Level 94: Supreme
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jonsie
Level 94: Supreme
  • 95462 Posts
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  • 7137 Solutions
Registered:

You just take out a contract on a new phone

Then you ask O2 to migrate your PAYG number to the new contract

Info here

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

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