Will 02 honour Virgin Media Mobile contracts?
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on 29-07-2023 13:12
I've noticed that VM have better deals on contracts, which they say will transfer to 02 by the end of the year. I much prefer 02's website and rather renew my contract directly through them, than with VM then transfer.
Will 02 honour or price match a contract on VM?
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on 29-07-2023 13:24
O2 generally don't price match but you can always ask.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
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on 29-07-2023 13:49
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on 29-07-2023 13:49
Don't have any of those social medias to contact, tried called but have been on hold for 35 minutes.
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on 29-07-2023 14:14
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on 29-07-2023 14:14
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is around 8.00am.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

