I took out a new Ultimate Volt contract in March (for which the o2 part of the bill is £25 for the o2 sim). When I was negotiating the new contract, I was assured that the new contract wouldn't be affected by the April inflation rise. Have just received my April bill and it has increased by ~£4, so it has increased with inflation. Is there any way to resolve this apart from a long winded (probably fruitless) call to o2 customer services?
You need to contact Virgin and they will credit your account to cover the increase 0345 454 1111
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