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andyads74
Level 1: Joiner
since ‎20-01-2017
‎22-11-2023

User Statistics

  • 10 Posts
  • 1 Solutions
  • 0 Kudos Given
  • 0 Kudos Received

User Activity

Trade in not showing on device amount left to pay

22-11-2023
HelloI have just traded in my iPhone 13 for an iPhone 15 with a trade in value of £280 which was to be taken off my device amount due to pay as per the contract. However on my o2 app, the amount due is still the full price of the phone (not taken off...

Trade in more than 1 device

22-10-2023
HiI am looking to upgrade to an iPhone 15 Pro max when there is stock on store. Can I trade in more than 1 device (my current iPhone plus my iPad) to get the the device cost down as much as possible?

New contract taken out in March but airtime bill looks to have increased with inflation

07-05-2023
I took out a new Ultimate Volt contract in March (for which the o2 part of the bill is £25 for the o2 sim). When I was negotiating the new contract, I was assured that the new contract wouldn't be affected by the April inflation rise. Have just recei...

20% off airtime on Ultimate Volt package?

25-02-2022
Hello. I have 3 pay monthly contracts on my o2 acccount (so can get 20% on 2 of these as a multiple owner) - I have just taken out an Ultimate Volt package from Virgin Media / o2 so have another o2 SIM package. Am I able to claim the 20% off as a mul...

Contract not showing on My O2

07-05-2020
Hello - our family have 3 mobile contracts with O2 and for ease of dealing with them, they are all in my name. My son changed his phone with a new contract recently but this new contract is not showing up on My O2 so I can't keep a track on the month...
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