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New Volt benefits and charges or contact changes

VO_2
Level 1: Joiner
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I have just availed of the Volt supercharge benefits on O2 which doubles my data allowance.It says a new order has been placed.Does this generate a new broadband contract for me with Virgin media and do I incur any charges.

 

Also the virgin media is registered under my name at my address.How do other members of the household benefit from Volt supercharge if they are on a O2 mobile contract.

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Enlli
Level 69: Guiding Light
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Registered:

If you apply for Volt via O2 then your broadband speed can increase with Virgin but it will not be a new contract.

To be sure of Volt Benefits on O2 other members of your family are best applying through My O2

All explained here

Volt Megaguide 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 9017 Posts
  • 68 Topics
  • 1797 Solutions
Registered:

If you apply for Volt via O2 then your broadband speed can increase with Virgin but it will not be a new contract.

To be sure of Volt Benefits on O2 other members of your family are best applying through My O2

All explained here

Volt Megaguide 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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