Solved: Email address on my account is incorrect

Jules1974 · ‎24-02-2023

Hi

The email attached to my phone is lulian.benson**Personal info**

My actual email is Julian.benson**Personal info** .

Can this be changed as i cannot appear to do this myself. I am happy to create a new account with an alternative email julianbenson1974**Personal info**

Many thanks

MI5 · ‎24-02-2023

@Jules1974

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-02-2023

@Jules1974

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Email address on my account is incorrect

New service

O2 Volt

Volt benefits not showing & it’s been more than a ...

wrong Deal

transfer my old 3 number to a new o2 one sent by y...