Double data plan

[Arlik]

Hi everyone,

I just get a new contract from VM and they offer me £6/month for a 6GB SIM card. However, when I login to O2, it is only 3GB plan  with same price .

May I know how can I get back the double data plan?

Thank you.

Eric

[TallTrees]

Hello Eric @Arlik

Welcome to the o2 Community forum 

It is likely you need to contact O2 customer services 

Here 

Link to our guide on how to contact them can be found here

Guide: How to find help & contact O2 

[madasaf1sh · Accepted solution]

@Arlik 

Do you also have Virgin Broadband as well, as it is a benefit of Volt, and  you will see it appear on your o2 account in the next 14days or so. 

You can find all the details here Volt Megaguide 

No need to ring Customer Services.

[MI5]

@Arlik 

Volt  gives you double data.

[Arlik]

Hello, yes I have a VM account too and they offer me £6 for 6GB.

So you mean it will change to 6GB in next 14 days? I do not need to do anything?

thanks

[Arlik]

Thank you

[MI5]

It's automatic @Arlik