What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
still waiting to hear from either company about my volt upgrade ? been with both for 3 weeks now ? anyone know how i can physically speak to someone at o2 ?
I am a virgin tv account holder and want apply free volt to my account
Hi I've been messaging Virgin for week or so to get my Volt benefit for broadband applied. I applied on 29th July for Voly and O2 activated this to my O2 plan on 3rd August. Virgin said it takes 14 working days from application to activate even thoug...
My current bill is for £14.07 for the period of 07/08 to 06/09/23 which is incorrect my package is for £10pm from 12/08/23 and shows on my account as this - 1053050582.I already have a complaint running with you for overcharging from 12/06/23 to the ...
Hi, I recently joined O2 on the 250GB tariff. I also have Virgin media broadband but I don’t seem to be receiving the double date / unlimited data volt benefit with my account. When I click on the activate benefits link I am taken to a webpage that s...
I acquired a new phone yesterday in an O2 shop, with an existing O2 account. The VOLT benefits I previously had applied to my account have not been transferred. I can not see how to activate the benefits online.
I have a SIM monthly contract and I am a Virgin Media (Broadband) customer so have access to the Volt benefits. When I go to available bolt on in my account the 'O2 Travel Inclusive Bolt On' is showing as a free option, I am trying to clarify the 'fr...
The application O2 is not workingIt doesn't show me the consumption dataThe whole month shows me 3GB
how do i contact O2
I am going abroad to several different countries for 4 months. I will use my phone in Australia and New Zealand for just under 2 months of this travel - the other countries don't qualify and I may buy a local pay as you go sim if necessary otherwise ...
