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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! Amount of Gigabytes

I have just joined O2 and last week I talked to Virgin Media I was told as I'm on Virgin Media Broadband I would get double data in my O2 mobile but not sure if this has been included or not, getting 6GB at the moment. Please can someone check for me...

Resolved! Cancellation of Volt package

I received an email from Virginmedia advising me of an increase in the Volt package. It says that if I’m not happy with it I can cancel the Volt package - specifically both broadband and O2 sin, I have phoned Virginmedia and given them notice to canc...

Helen16 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Unused data

Hi I have been out of my home since mid December due to floodingI am not using my virgin data at home but I am using much more on my 02 phone. Is there any way the unused data which expires on 11th march could be extended. Thank you

Cazcaz by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 volt Travel inclusive zone bolt on

Getting mixed messages on this have volt 02 travel zone inclusive, Bolt on And I’m going to Argentina, is it free to use or will it cost £6 for 24 hours?

Tubbs by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Change address

Correct address 

Resolved! Tablet Sim

Can I get volt on 02 tablet sim card

Nathan12 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Volt Benefits

Hi, i've heard mixed info about this. If I cancel virgin media do i also instantly loose my o2 volt benefits?

dgboss10 by Level 2: Apprentice
  • 9 replies
  • 0 kudos

PAC number

Hi. A Virgin Media advisor set up a VOLT package for me which included changing my sim card. Whlst she was on the phone she sorted out a PAC number. The card has arrived but on the O2 web page my number is a new one. Will it change to my old number w...

Chrissie1 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Virgin Media Wifi Booster Pods for around house

Hi there,We are needing Virgin Media Wifi Booster Pods for around house and was told they are part of the Volt Benefits package. How do I get them?

Jo_anna by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! contract

Why do i have to pay a early cancelation fee if i want to leave o2 i was with virgin but they moved me to o2 which i didn't want. So why do i have to pay this fee