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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 3700 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 178483 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9109 Views
  • 12 replies
  • 4 kudos

Resolved! activate volt benefits

Hello, I am unable to activate my Volt benefits on my new O2 contract, getting the page that shows:Thanks for your interest in Volt. There could be two reasons you're seeing this page. Either your Volt benefits have already been applied, or you can't...

Cll by Level 1: Joiner
  • 1216 Views
  • 4 replies
  • 0 kudos

Death loop in trying to access account follwoing swich via virgin mobile

Hi- I have been with O2 for a long time but switch to O2 via virgin earlier this year. now - when I try to log into the account it give me no info and when I try to add this number it says 'already taken. I have a feeling that virgin tried to set up ...

Ste7 by Level 1: Joiner
  • 760 Views
  • 4 replies
  • 0 kudos

Resolved! Broadband speec

I still not received my ‘new speed’ for being o2 & virgin customer?

Aaaaaaaaa by Level 1: Joiner
  • 407 Views
  • 2 replies
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Resolved! No volt on account

No volt on my account.I have full Virginmedia services, the on screen message states that I do not at my address, its now over a month.What's the problem?Any help to rectify much appreciated.

Resolved! Virgin Media Volt

Hi Can I use my pay and go with my Virgin Media Volt?  KInd regards

Resolved! cancel my account

I want to cancel my account

jinty1 by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Volt benefits

Have not received my volt benefits. 

Jasso by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! end of 18 month contract

hi can any one tell me if the my contract just ends after 18 months i took out the volt package 18 month ago which includes 02 sim i have renewed my virgin contract the same as before but no new sim this time so does it just end or i need to renew wi...

tigerlee by Level 1: Joiner
  • 1103 Views
  • 4 replies
  • 0 kudos

I have 1 virgin media and 2 02 accounts at same property

getting sent round in bloody circles by 02 and virgin pointing the finger at each other we have virgin media broadband at our property which is registered in MY NAME I redeemed VOLT on my DADS 02 account. I've recently signed up to 02 myself so now w...