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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 473 Views
  • 9 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 169836 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8593 Views
  • 12 replies
  • 4 kudos

My bill

My current bill is for £14.07 for the period of 07/08 to 06/09/23 which is incorrect my package is for £10pm from 12/08/23 and shows on my account as this - 1053050582.I already have a complaint running with you for overcharging from 12/06/23 to the ...

K77B by Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Resolved! Double data volt benefit not added to my O2 account

Hi, I recently joined O2 on the 250GB tariff. I also have Virgin media broadband but I don’t seem to be receiving the double date / unlimited data volt benefit with my account. When I click on the activate benefits link I am taken to a webpage that s...

Lana85 by Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

Resolved! Volt for new phone

I acquired a new phone yesterday in an O2 shop, with an existing O2 account. The VOLT benefits I previously had applied to my account have not been transferred. I can not see how to activate the benefits online.

FionaA04 by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Travel Inclusive Bolt On - Volt

I have a SIM monthly contract and I am a Virgin Media (Broadband) customer so have access to the Volt benefits. When I go to available bolt on in my account the 'O2 Travel Inclusive Bolt On' is showing as a free option, I am trying to clarify the 'fr...

The application is not working

The application O2 is not workingIt doesn't show me the consumption dataThe whole month shows me 3GB

Tom27 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! O2 abroad for 4 months

I am going abroad to several different countries for 4 months. I will use my phone in Australia and New Zealand for just under 2 months of this travel - the other countries don't qualify and I may buy a local pay as you go sim if necessary otherwise ...

coleen by Level 1: Joiner
  • 685 Views
  • 4 replies
  • 0 kudos

Resolved! Volt activation

Waiting over a week for my volt to be activated m. Is this normal?

A9 by Level 1: Joiner
  • 531 Views
  • 2 replies
  • 0 kudos

Resolved! What is O2 Volt?

I am relatively new to O2. What is O2 Volt?

Greshoff by Level 1: Joiner
  • 924 Views
  • 3 replies
  • 0 kudos