Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
You've sent me an e mail suggesting you've changed my order as requested. I am unaware of asking for any changes to my recently opened account with you. Please advise. Thanks
Hi. my virgin media account was moved over to o2 and I was told my virgin account would initially reflect the amount including the cost of sim and then would show a refund. I have never received a bill from 02 and first I knew about it, I was receivi...
I received a bill in the post for £24.98 , I called 02 and was told I don’t owe anything then he said go to a 02 shop as he couldn’t do anything about it on the phone. I went to the shop and was told they can’t do anything. So I now have a bill I don...
Hi I understand I can claim up to 3 free WIFI hubs. I have a reading of 4mbps in lounge and 19mgbs in bedroom I am unable to contact virgin so can you help
Hi, I am not being told if I am getting my broadband upgrade for being with Virgin and o2 , I have been given double data and thought I got the broadband upgrade
I've joined O2 last week and I'm in a VM household. However, each time I go to Volt hub in My O2 app it tells me that Volt has already been applied or that I'm not eligible for Volt? FYI, me and my wife has the same pay monthy sim contracts and she g...
How can you tell when you have volt supercharged active? It’s not showing on 020 virgin media app. Can anyone help?
Twice i have requested my previous number is ported to my new sim, twice told it will take 24 hours.2 weeks later still waiting. Any idea where the breakdown in the process is occuring?
I have an O2 SIM card through virgin media as part of the volt package. I've never used the SIM card so don't know the number. I have cancelled virgin media and my contract ended on 23rd August 2023. Do I need to need to cancel O2 aswell or will it a...
I’m already both a virgin and an o2 customer. I signed up for volt last week and just found on my account that the benefits are not scheduled to start until 7th Nov. Why so long?
