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payment pages: https://switch.pgp.telefonica.com/servlet/ServletDirector

robbo99
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on ‎31-07-2023 13:51

on ‎31-07-2023 13:51

tried four times to load the payment page ...https://switch.pgp.telefonica.com/servlet/ServletDirector, but nothing happens ie just waiting - what's wrong?

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madasaf1sh
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on ‎31-07-2023 14:13

on ‎31-07-2023 14:13

@robbo99 

 

No one on here will know... as this isnt o2 nor o2 customer support. 

 

That looks like an encryption domain.

 

if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Breanna
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on ‎01-08-2023 13:18

on ‎01-08-2023 13:18

Were you able to get in touch with O2 about this @robbo99?

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MI5
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on ‎01-08-2023 13:28

on ‎01-08-2023 13:28

@robbo99 

What is the bill for that you are trying to pay?

How to pay your contract bill guide here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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robbo99
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on ‎03-08-2023 17:22

on ‎03-08-2023 17:22

looks like to payment page access has been fixed:-)

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robbo99
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on ‎03-08-2023 17:23

on ‎03-08-2023 17:23

managed to pay via my mobile.

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robbo99
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on ‎03-08-2023 17:23

on ‎03-08-2023 17:23

monthly post pay, as I always do, but web page wasn't loading.

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