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new sim card

Roger24
Level 1: Joiner
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my phone no longer works, need a new smaller sim card to fit new phone. Can't connect to o2 as get no text to non working phone

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madasaf1sh
Level 78: King of Kings
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@Roger24 

 

Best thing to do is either pop to a local o2 store with photo ID and they can do a sim swap, there and then. 


Other wise use another phone and call o2 on 0344 809 0202 or from skype call +44 800 081 0255 there is a guide here Guide: A Guide to Skype 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Roger24 

You can get one from any O2 store.

Take photo ID with you.

Check first if your sim can be converted.

3-in-1-SIM.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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