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Forum Posts

Data

I have received a text to say that I have already used 80% of my data allowance, I’m very confused how this is as it is only the beginning of the month

Fiona_v97 by Level 1: Joiner
  • 254 Views
  • 1 replies
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Roaming

Hi is there any reason my data would not be working in main land Europe? It worked in Holland but has failed to work in France Belgium Germany and Austria now in Italy and it’s still not working thanks phil

Phil21 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Mobile data not working

Hi there,my mobile data is not working and i cant use my apps outside.can you help?

ANNF by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Data plan for Apple watch

I cannot add a data plan to my Apple Watch via the watch app. I’ve been to the shop and phoned o2 and no one can help. What is the solution? Tried many things. I see lots of people have the same issue. Please help.

Jasonak by Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Suddenly not receiving texts from the NHS-NoReply service and have missed some appointments now.

Hi, I'm looking for help quickly please. Up until April of this year I was able to receive text messages from the NHS which came through to me as NHS-NoReply. However, since then, none have come through to my mobile and I've missed some hospital appo...

Resolved! Air pods

Are my air pods under warranty bought November 2021

Annie6951 by Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Reception issues

I bought a new iPhone 14 about 10 months ago. Network is O2 and BT wifi. Constantly people say they can’t hear me. I’ve tried doing the usual tests but I don’t seem to be getting anywhere. Looking for any advice please.

LindaJ by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! O2 calls

I keep getting calls from people claiming to be o2 saying I can upgrade now for free and have a reduced monthly contract payment- is this legit?

I’m on iOS, Call waiting isn’t working

my call waiting is enabled on iOs … however since I’ve been moved to O2 I get a missed call message to my text instead this is extremely dangerous for me as I’m disabled, & if waiting for a consultant/Dr call back. It’s impossible for me to get back ...

JayJay007 by Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Resolved! Account number

How do u get your account number if you’ve never had a bill before

Porter2 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos