Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can anyone tell me what might cause a message like this to come up on my phone, when I haven't requested a a balance? It isn't the usual message I get after I've made a chargeable call/text. It's a Pay & Go account.
Hello My network has being disconnected I can't make or receive calls ans texts so I am unable to text for a pac code please can someone help as I don't have any other way
I have been having issues with low network on my phone 02 have reset network settings which did not improve my signal and 02 sent a new SIM card which has not improved my signal so my contract ends in. February I am cancelling advice on how to switch
I have tried for 2 days to access my Outlook on my desktop but am not receiving a verification code via SMS as part of the 2 step verification process. I have read through some similar posts on here and have switched off and on, cleaned my sim card e...
We have NO signal strength in both our phones for the last week, each time someone tries to phone us, it goes to Voicemail whether we are at home or outside
I got my new upgrade phone on Friday and also requested a new sim card as my old one was not 5G compatible. I couldn't do the sim swap to activate the new sim card with my existing number via the website or text so I rang and did it on the helpline. ...
Like many other O2 customers, I am having the same problem linking a new Apple Watch to my O2 account after buying my AW airtime plan. The error code 14 appears whenever I try to set up mobile data in the Watch app. I would be very grateful for help ...
Hi, can’t get my watch to use mobile data and get an error code 10 when trying to set it up. Read some other posts that said @O2Emma can help with this? Many thanks
how do I give my pac code to move my number from three to o2
I was having an issue we’re my new Apple Watch ultra when you went on data setting it would always say not connected unless you restarted the watch then it would connect for a little while. I decided to unpair my watch and pair it shine once it paire...
