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iMessage and FaceTime activation issues

Hi. Since porting to O2 I am unable to activate iMessage and FaceTime for my phone number. It worked up until the port was completed. I have switched both off and restarted the device then switched back on but I get activation failure messages when I...

My network is not working

Resolved! I have been on my internet all day how did I get charged for dats

I have been home all day on my internet. Popup just informed me that I have been charged 2 pounds for data?

Forgotten pin

Can’t remember PIN number on old phone, there is no sim and no SD cards. How do I access my phone to get my photos.

Resolved! Every incoming call is showing no caller I’d

I have a new sim (same number). Now activated and all seems good except that all calls I receive are 'caller unknown' even when numbers are in my contacts. What do I need to change? Thanks

Resolved! Bill

Hope someone can help me please? When I contacted O2 to find out how to see my bill etc - this was done ok except for 1 thing. I specifically asked if there was a tear off strip at the end of the bill (on line) that I could print off and take to the ...

Signal

I am not getting 3G or 4g and I don’t know y

Prevent phone from connecting to Turkish network

I'm traveling in Rhodes, Greece. While I'm supposed to be able to roam free in Europe, I just realized that my phone has connected to Turkish operators from time to time and I have been charged for it. I have O2 Travel bolt on, so I see a 5€ extra ch...

4G issue

Hi - I bought a pay monthly sim only contract for my son last year. Initially he had just a basic Nokia but he has just changed to a second hand iPhone and the 4G didn't work. I was sent a new sim after speaking to customers services and them making ...

Resolved! Registering new mobile phone to existing account

How do I register a new Moble phone to my existing account. I have a PAC number

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