Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can I transfer some of my data to another O2 customer/my son?
Old Apple watch 6 cellular that was purchased originally through Vitality broke. Purchased new one and cancelled old data plan with O2 on phone. Now I cannot set up new data plan. It does not ask me to log in and I am met with the message below. "We’...
Due to change in circumstances with work we are moving from O2 to our own respective suppliers. On Friday we requested PAC numbers to get the ball rolling of which we were given one PAC for the 5 numbers on the account. On Saturday I received my SIM ...
Even though o2 customer service are saying ‘successfully ported, restart your phone’ they are not listening that it’s not successful, quite a mess actually. Neither number working so can’t call….. text messages from ported number going to old sim - n...
I have received calls today purporting to be from o2 - the 1st one came from 01245 892034 and the caller was saying something about a 30% discount linked to covid on bills going forward - he sent 2 texts and wanted me to read back the one time code w...
Why have I received a message on my i phone stating O2 has turned off4G calls on your account. I pay monthly by direct debit
Swapped over from the 3 network the end of last week, and requested to keep my original number. This morning I can no longer use my temporary number supplied by 02 (when called states, no longer recognised) and original number not working either. So ...
Hi I only use my O2 sim in a MiFi device. The device no longer connects to the internet. It did when I had a virgin media sim. Do I need to get O2 to activate the personal hotspot at all times please? If not I do I need to swap this sim for a data on...
I have the new iphone 14 pro max and for some reason its not loading anything, it shows that i have 4G but nothing will load and its really starting to *bleep* me off. its been going on now for weeks is o2 having issues with the network?? or is there...
hey all - I am currently in Thailand and need to get sms texts from banking apps [and others] to gain access. The registered mobile no on all these apps is my O2 no. However, I cannot get any SMS texts from the apps. I also tried sending texts from m...
