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forgotten pin

Dik
Level 1: Joiner
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on ‎16-04-2020 14:53

on ‎16-04-2020 14:53

i cannot acces my mobile as i have forgotten the pin number

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MI5
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on ‎16-04-2020 14:55

on ‎16-04-2020 14:55

What phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎16-04-2020 15:38

on ‎16-04-2020 15:38

@Dik We can't help you if you don't tell us what phone you have.

I DO NOT WORK FOR O2



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jonsie
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on ‎16-04-2020 15:56

on ‎16-04-2020 15:56

Keep entering the wrong pin until you get a sign in message

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Dik
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on ‎20-04-2020 14:54

on ‎20-04-2020 14:54

Samsung s10
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jonsie
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on ‎20-04-2020 14:57

on ‎20-04-2020 14:57

Keep entering incorrect pin until it prompts you for your password @Dik 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Dik
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on ‎20-04-2020 15:03

on ‎20-04-2020 15:03

every time I enter a wrong code the time doubles before I can enter a new code it is presently 32 miutes before I can enter a new code
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Dik
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on ‎20-04-2020 15:04

on ‎20-04-2020 15:04

see previous answer ref pin input
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Dik
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on ‎20-04-2020 15:05

on ‎20-04-2020 15:05

see previous entries re pin input
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jonsie
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on ‎20-04-2020 15:10

on ‎20-04-2020 15:10

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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