on 16-03-2024 13:26
Hello,
I realise that there are already some questions about this but the answers are varied.
Question (in 2 parts):
1 - If I am abroad (in the EU principally) using an already activated / enabled eSIM can I have that eSIM transferred to a different phone (eSIM compatible) in the UK while I am still in the EU? This would allow my wife / daughter (who would still be in the UK) to "manage" my incoming calls and SMS messages if I need to stay in the EU longer than the 63 day limit currently stated in the O2 Ts and Cs for EU roaming.
2 - Something we all dread I expect - I travel to the EU without having transferred my eSIM from phone A to phone B (different handsets but both eSIM compatible) and I only have phone B with me in the EU. Can I get the UK based eSIM (in phone A) de-activated and get the eSIM transferred / downloaded to phone B AND (critically) activated when I am in the EU or can activation ONLY be done when in the UK?
This isn't something I would expect to do but if it turns out to be necessary then some prior knowledge would be handy!!
Thank you, Frank
Solved! Go to Solution.
on 16-03-2024 13:32
It can be done in the respective MyO2 accounts providing both accounts are on the new 360 billing system.
on 16-03-2024 13:32
It can be done in the respective MyO2 accounts providing both accounts are on the new 360 billing system.
on 16-03-2024 13:44
Hello,
Thank you for the quick reply.
Apologies for being "dim" but how do I know if I (or my SIM or phone) are on the 360 billing system? Does it tell me in My O2 or somewhere - and if not how do I find out?
Thank you, Frank
on 16-03-2024 13:54
on 16-03-2024 13:54
Have a look if you have the SIM Swap menu
on 17-03-2024 08:21
Hello,
Yes, I have the SIM SWAP option so I will give it a try.
Thank you for the information.
Frank