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Forum Posts

Change the name of my bank account details

Hi, Id just like to change my payment details to my business account. How can I do this? I’ve been asked to contact 02 but this seems to be the only way….

Ash123 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

I lost my number

Hi I don’t top up my number for wild and I lost my number how I can get it back and I can’t log on to my o2 app

apple watch cellular

hi i am considering getting an apple watch series 9 with gps and cell. does o2 support cell?

Sidgrover by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

50 mms pics per month

My upgrade has deleted my 50 mmpics per month I've had this for years and it's gone now

Duane2472 by Level 1: Joiner
  • 469 Views
  • 4 replies
  • 0 kudos

Network problems since being changed to O2 from virgin mobile

I was changed over to O2 uk in may 2023 I have a samsung A42 5G phone. Since the changeover my phone constantly drops the O2 uk network signal and says emergency calls only. If I restart the phone the signal comes back (sometimes) network coverage is...

Ron53 by Level 1: Joiner
  • 996 Views
  • 3 replies
  • 0 kudos

Unable to receive OTP’s

I’ve been having a nightmare really. Tried calling O2 about this and got nowhere. I’m having an issue with my service where I can receive all other text messages fine but not any OTP’s and SMS where it shows a name instead of a number (I.e LLOYDSBANK...

DavidAllan by Level 1: Joiner
  • 2884 Views
  • 12 replies
  • 0 kudos

SIM card not working

My SIM card is not working, I have tried taking out and restarting phone. I have no service etc.

RM20 by Level 1: Joiner
  • 520 Views
  • 3 replies
  • 0 kudos

Resolved! WiFi issues- Underground

Hi, I was wondering if anyone can help. I've been on O2 since August and have never managed to access the WiFi underground when using the tube. It comes up with "identity" and "password" and it says I cannot auto connect. I have tried online assistan...

Scbryan by Level 1: Joiner
  • 1204 Views
  • 8 replies
  • 0 kudos

Support

I would like to pay the bill but I don't know how to do it