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Text problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

Andrei49 by • Level 1: Joiner
  • 603 Views
  • 2 replies
  • 0 kudos

Signal issues

I’ve been with O2 for about 3 years now. When I got my first phone from them it was amazing, signal was fantastic had no drop outs and could even take a phone call sitting on my couch (which was out of the question with EE). since upgrading to an iPh...

Vicksmad by • Level 1: Joiner
  • 614 Views
  • 1 replies
  • 0 kudos

Resolved! New phone

I have Galaxy S9, and have transferred everything to my new Galaxy A34 5G. I think they both use Nano sim and Galaxy A34 5G has come sim free. I am not sure how to proceed. Could I just take the sim from S9 and insert it to A34? Will that work or do ...

new passwords not working

Hi. Im quite frustrated as i've been trying to get in contact for 6 weeks now with no response. Everytime I try and log into my o2 account to see why the bill is higher it says password incorrect. Five times now it has asked me to reset my password, ...

megan2310 by • Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Text problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

Andrei49 by • Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

I have a huge problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

Andrei49 by • Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

data roaming bolt on

from this o2.co.uk website: "The Bolt Ons last for over 30 days. The Bolt Ons last for over 30 days, so you don’t need to use all your data in a day or a week"30 days and a second is over 30 days. So is a million years. I need to know if there is a t...

Resolved! Phone has no sim restrictions yet won’t recognise my sim.

I bought an iPhone 14 privately on eBay with no sim restrictions and yet it won’t recognise any sim. Apple have confirmed iPhone is working as it should. It seems that it may be carrier locked but I can’t get in touch with the seller to see what carr...

Ekmg by • Level 1: Joiner
  • 1625 Views
  • 4 replies
  • 0 kudos

No signal in new area

Hi, I've moved to a new area and have no signal. My partner has signal and he's recently moved to O2. I've checked network tracker - no alerts, I've reset my network setting - no change. Correct me if I'm wrong but he has an iphone, and I don't, so I...

AnnaF192 by • Level 1: Joiner
  • 440 Views
  • 2 replies
  • 0 kudos

Texting Canada

When I try text my son in Canada the text is not sent. How can I send the text ?

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