Get tech support for your O2 issues

Resolved! Want my new tariff to start straight away

I’ve just got a new o2 sim an when I’ve topped up £30 it’s took £10 straight away and put me on the £10 tariff but I need the £30 tariff for the data but it is saying I have to wait till the 23 September but I need it to start straight away I’ve got ...

Resolved! No signal on new sim card

I got my new phone delivered today with my new SIM card and the new sim isn’t getting any service

Resolved! Remove bolt on

How do I remove a bolt on online?

Resolved! How do I get O2 to send me a SIM for my Samsung Galaxy Core Prime? I don't think it takes a Nano SIM

Just changed my tariff after being with O2 since, well, 2012 at least. Not able to get anything from your automated services and this lack of human contact is infuriating. I can't even speak to someone to make a complaint about your complete lack of ...

Resolved! Taking more than 24 hours to get back to me about my application

Hi, I was just wondering about the status of my application as it’s been more than 24 hours and I have not received any emails

Resolved! Fair usage text received

I live on the Isle of Man, and o2 have this as my billing address, i have 90gb of download. Is o2 stating if I use over 25gb of my download they will start charging me?

Resolved! How do I cancel an order that's now out of stock?

I placed an order of an in stock item yesterday but I've had correspondence today being told it's out of stock. I don't wish to wait, how do I cancel the order?

Unable to call a voxi phone number

hi my wife recently went over to Voxi (I know mad) but she cannot receive calls from o2 numbers, she can receive texts and what’s app calls but not direct dials on the network. Sha can receive calls rom other networks but not o2. Is there an issue wi...

Resolved! Using my phone abroad in Canada

Hi! I arrived in Canada yesterday and received a text to say I can use my data, minutes and texts at no extra cost. I just wondered if there is a limit to this as I will be in Canada until December and then again until next April. I have a Canadian s...

Resolved! Viewing previous bill call history

I need to provide evidence of a call history made to a company but I can’t seem to view or access my call history on my bill. Any ideas as how to access this?

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