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Resolved! O2 Network drop outs

Hi I have an iPhone 12 plus. Intermittently, seemingly randomly the network drops and I cannot use data or voice services. I have found that I can recover it by using Network Reset in Settings. Only this works for a while and then we go round the cir...

Keith8 by • Level 1: Joiner
  • 724 Views
  • 2 replies
  • 0 kudos

Resolved! Number sharing

Does O2 support number sharing with your galaxy phone and watch? If so, how?

Jebb218 by • Level 1: Joiner
  • 1419 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong delivery address

my new mobile is going to wrong address ....help

Skyler by • Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! Can I delete an unwanted My02 account?

Hello, I have 2 My02 accounts. I want to delete one and keep the other. How do I delete it? I thought there would be a delete option for the account somewhere? I'm surprised there isn't! I've read that I just don't log in but I don't like this idea m...

Anonymous by • Not applicable
  • 1713 Views
  • 5 replies
  • 0 kudos

4G Dongle Issue

I have been using my dongle perfectly for about 2 months.It has not suddenly stopped working.I plug it into laptop, the green light comes on and then the cyan light, so i know that it is connected to network but nothing appears on the laptop and I do...

Could not activate mobile data in Europe / France

HelloQuestion: Could not activate mobile data network while in France. I come back from France to visit my brother who is unwell, and I could not activate my mobile data network, a serious issue that caused me a lot of stress as I needed to complete ...

JPD by • Level 1: Joiner
  • 2949 Views
  • 7 replies
  • 0 kudos

Resolved! Pay bill after switching to new network

Hi, i accidently cancelled my direct debit before my last bill came out and now I'm really having trouble getting in touch to pay it. Any advice? I am no longer an O2 customer and any number I ring ends up hanging up on me as I don't have an account....

Resolved! Can’t start a web chat with support

Hi. I know the phone helpline is closed after 8pm, not that I can locate the number for it, but I can’t find a way of starting a web chat even though it says this is available 24/7. I go through the app and where it says to start a conversation this ...

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