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Forum Posts

Resolved! Calls from Uk to america

Hi wondering the cost of a call from the Uk to the United States of America my network is in the uk

Billy4 by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Activating voicemail on ported number

I swapped from Vodafone to 02 about a week ago, but still don't have voicemail set up. I've tried calling 1750, as per support recommendations, but receive the following message, "Your messaging service could not be set up as we have not received you...

Dev12 by Level 1: Joiner
  • 653 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Pencil broke

My apple pencil has a crack in the bottom near the tip and has stopped working only had it 2 months. Contacted apple they want £136 to replace it which is more than I've got it on contract via o2 for. Can't seem to find the o2 online chat?? What do I...

MrsClark by Level 1: Joiner
  • 613 Views
  • 3 replies
  • 0 kudos

Resolved! Adult content

Why I'm not able to access adult content 

Suman by Level 1: Joiner
  • 1151 Views
  • 1 replies
  • 0 kudos

Resolved! Activate new sim on same number when old sim is damaged

I need to activate my new sim in my iPhone 12 but they keep sending ID texts to my old sim which was damaged and no longer working. How do I activate new sim on same number without picking up the text messages?

Clara_83 by Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Resolved! Call failed

I have recently upgraded my sim only contract and since then have not been able to make phone calls. I have 1000 minutes remaining but whenever I attempt to make a call it repeatedly says call failed. I have tried contacting o2 several times but just...

Cm79 by Level 1: Joiner
  • 2804 Views
  • 4 replies
  • 0 kudos

Texting South Africa - issues

Hi. Both my parents live in South Africa. Currently I'm able to text my mother's South African mobile number. But I can't text my dad's South African mobile number (it says "message send failure" or "not delivered").My dad doesn't have a smart phone,...

REH by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Resolved! Order Process Times

Hi guys just looking to see how long it usually takes for an order to be processed I ordered my new phone on the 28th of august any help would be greatly appreciated Thanks everyone

DanielQ89 by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! No network available to me in Spain?!

Hello,I’m away working in Spain. I arrived on Sunday and have had no access to a network or able to speak directly to a human at O2. It’s all feeling a bit desperate.i’ve re set my network, data roaming on, self selected moviestar network. But nothin...

Gully by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos