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Resolved! Network Coverage Congestion

Hello, for the past couple of years the o2 calls and data for my area are awful, to start with people were told their were faults, and now for the past few months it is saying the area is congested and to use Wi-Fi instead. Having visited Bournemouth...

Jaacs by • Level 1: Joiner
  • 862 Views
  • 1 replies
  • 1 kudos

Resolved! pac

hello, i am losing the will to live going round in circles on the support pages, i am trying to switch to 02, i have just applied on line for my new tariff and now i have my PAC code but i can't see where to add this information. i can't log in to my...

MKP by • Level 1: Joiner
  • 1180 Views
  • 5 replies
  • 0 kudos

Pixel 6 Pro

Has there been any change with regards to the delivery date of preordered Pixel 6 Pros? I ordered mine on the night of the event, and have not received any dispatch notification, and given launch day is today, I somehow think it's not going to arrive...

Resolved! Changed number

Hi if you change your 02 number does it become disconnected ? And if someone tried to call the old number does it go voicemail or does it say no longer in service?

Laura40 by • Level 1: Joiner
  • 864 Views
  • 2 replies
  • 0 kudos

Resolved! Collecting a phone

Can i collect my phone with a photo of the passport?

Haki by • Level 1: Joiner
  • 655 Views
  • 3 replies
  • 0 kudos

Resolved! Account Frozen

So I defaulted on my account and my account has been frozen, I can no longer call o2 to pay my bill and also can no longer log in to my o2 account due to the fact they need to send a code to my phone (which is blocked) to access it. I truly have no w...

Resolved! Unusable mobile data / mobile broadband in my area.

Hi there, I have a mobile broadband contract with O2 and live in an area with usually good coverage. The reason I chose your network is because I consistently got 3-bars or more signal on my GiffGaff phone (which utilises the O2 network). The first m...

Resolved! Roaming

Hello my husband is o2 customer and he is in Iran now. How to use his phone there . He cant use roaming somehow

Gohar by • Level 1: Joiner
  • 994 Views
  • 7 replies
  • 0 kudos
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