Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Disney + says I’m not subscribed

I signed up for 6months of Disney plus in august as an extra when I upgraded but just tried to log in and it says I’m no longer subscribed

Waggytale by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Resolved! When will my old number port across

Got new sim yesterday - just moved to O2 - gave the PAC number at registration .but still no update on when my number will port across and it’s causing havoc with contacts and I may need to cancel this contract if it doesn’t transfer today

Snoopie by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Resolved! Scam

Hi I think I’ve been scammed and could do with talking to someone but every time I phone o2 I get cut off. Is there a number to phone? kind regards malcolm

Scams1 by Level 1: Joiner
  • 826 Views
  • 4 replies
  • 0 kudos

Resolved! I have been cut off

I have paid my bill yet I now have no service, my calls etc have been disconnected and it seems my sim has been deactivated. I paid my bill, I can’t call o2 or log in on my o2 app. I have no idea what to do as I cannot call or contact anyone and don’...

Sarah301 by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Resolved! O2 recycle offer

Hi, I took out the offer on the galaxy fold where I would get an extra £250 for my phone if I traded it in on O2 recycle. The order email shows the offer however all paperwork I've had since only shows the actual recycle amount and nowhere does it me...

Resolved! Outgoing SMS slow to send despite full signal

Recently my outgoing SMS are taking many seconds to send. My signal is full and both incoming and outgoing calls work fine and as far as I know incoming texts are delivered quickly. Please can anyone help?

Mamma-F by Level 1: Joiner
  • 898 Views
  • 2 replies
  • 0 kudos