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Connecting phone calls

When I try to make a call my phone either connects however I get no dial tone and it connects and I can’t hear anything or it completely crashes my phone and I loose all signal and internet. My phone has been completely tested by Apple and no faults ...

New Google Pixel 5 - Bombarded with Visual voicemail text messages

Hi Guys Sick of being bombarded with 100s of text messages for visual voicemail not set up HELP!

Resolved! O2 contract , galaxy buds +

Hey guys,I'm stuck and need a bit of help , as usual the condition of o2s customer services shines though, like the light at the end of the tunnel .I ordered the Samsung S20+ 5G during the time of the promotion- where you would receive a pair of gala...

Resolved! Swapping simcard abroad

Can you swap your sim card abroad? I am currently in Jersey for a few months. I have swapped my old O2 sim card for a new nano O2 sim card sent to me into my new phone trying to keep my same number. However, the new phone will not join any network so...

Resolved! Phone only rings twice before going to voicemail

I need to increase the number of rings before voicemail cuts in as I keep missing important calls, when I ring the number back I end up in a queue

Google Family Link alternative

Hi,My daughter changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, scr...

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SERIOUSLY SPEAK THE [Removed] TO ME GURU'S

Resolved! Disney+ added to my account?!

I have been paying for Disney+ through this O2 account unknowingly. I have never accessed this nor have I upgraded. I would like you to remove this and refund all monies paid for Disney+. Anybody know how to do this- O2 support is non existent!

Notifications

Hi. Setting up a new Motorola G8 phone. My notifications for watsapp, messenger and insta will not come through unless the app is open. They are all set to send notifications, Ive check under battery and data they they can work in the background. Tri...

Replacement iPhone

When I change my phone over for a replacement will everything on my phone be deleted by o2? Just wondering if I need to delete myself or it will be deleted regardless

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