Looking to set up a watch plan for my new Samsung watch 4. Read that the
only option to do this is to visit an o2 store? Is that definitely the
case? Am I not able to call customer services and get them to add this
into my monthly plan?
Hi.I have received a new phone and it is the wrong colour. I have spent
a couple of hours going around in circles on your website trying to
contact you as I have 14 days to exchange it. Your phone line ends the
call after jumping through a load of ho...
I ordered an upgrade to a new iPhone 13 pro through O2. For some reason
my old sim was deactivated a full 24hrs before the new one arrived with
the phone. The phone came with a sim but zero information. I’ve
eventually found online that I need to do ...
When calling out I get a message stating 'Not registered on Network'.
When people call me it goes to VM. I cant log into My O2 as I forgot my
password and they want to text me to authenticate for new pw which will
not work as I cant receive texts. Ca...
whenever I’m trying to use apps in my phone the Wi-Fi is perfectly fine
I.e 4/full bar’s however the connection is consistently at 2 or 1 and
never above that. I have already sent a request on the network app in
which they repaired the tower which th...
I am having seriosu network issues in the TS10 area, reported initially
in Auguust and got worse over last couple of weeks Currently losing
about 80% of call in our office, having to drive approx 2 miles to get a
decent signal. I was told that work w...
Hi there, currently in Brussels, data roaming won’t work? data roaming
is on and got a text from 02 to confirm we were initially in France, but
won’t allow access to browse? Thanks wayne
