Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,just got an s21 plus how do I get on 5G
Phone suddenly says ‘no SIM’ and so cannot make calls or text- no network. Started last night. Also, have issue of volume fading on a call. I end up sounding very quiet on the other end. Only thing that seems to fix it (occasionally) is blowing into ...
Hi thereI am having serious problems getting mobile data. I joined O2 the same time as other members of my family. On their settings screen, it says mobile data. But mine says cellular for some reason. Do you think I might have the wrong SIM card. I ...
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Hi I am trying to register for my o2 open discount but it will not recognise my work email address
I had some text messages saying work was being done in my area to improve the network but since then my signal has been worse than ever! It is only on 1 bar and cuts out all the time when I’m mid conversation. Ive tried turning the phone off and on a...
As you may be able to see from my previous questions I was told that my bolt on data would roll over automatically to the next month if I had anything left over.. but it hasn’t & I need it urgently! I definitely had data left over so what am I suppos...
Hi,I have both a O2 sim (work) and a O2 Esim for data. They used to work well, and when work data was over, it would automatically swap to the eSIM. Since a while the eSIM stopped working. The iPhone top right corner, when dragged, shows “no service”...
How do I change my tarrif
I have a cracked screen - glass and LCD - making the phone currently unusable. Can I get it repaired through o2 ? I am not sure if I have insurance. If not, can I still get it repaired regardless ? Thankyou, Duncan
