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Resolved! Keeping Previous Phone Number

Good Afternoon.Today I received Apple iPhone purchased on-line from O2. Unfortunately I’m not to great sometimes with techy things! I was with GiffGaff prior to this & they have provided a PAC number. O2 provided me with the temp no & new Sim which I...

Resolved! Transferring mobile contract from Virgin to O2 - how much data?

I have just been on the blower with Virgin Media negotiating the renwwal of my BB and TV package. Part of the new deal was the transfer of my mobile phone contract which is currently with Virgin Mobile to O2. The rate agreed was £10/month for 10GB da...

Resolved! No Signal indoors

My mobile is with Virgin and since they tied up with O2 all I get when I'm indoors is "emergency calls only" if I go outside and wait a while I get 1 bar signal. The annoying thing with this is that I live in a coastal area and during the summer seas...

Resolved! Poor signal

The signal in my house, and outside the house registers as 1 bar and whenever I made or receive a phone call the recipient cannot hear me, but I can hear them. Online it states the reception is good in my area with no issues, but this problem has bee...

Resolved! Number transfer issues

I have recently changed contracts from EE to 02 and requested transfer of my phone number. This seems to have been done but when I send a message to some people the 02 number is shown as the sender. When they reply it comes to my phone even though it...

SIM swap not working in old phone, what can I do?

I had an LG G7 with an O2 contract for a number of years and then got a new phone from O2 very recently that I moved to. Now I'd like my wife to use my old phone. She's not on O2 and when I moved her SIM to my old phone there is apparently no network...

Resolved! Samsung galaxy Z flip / permanent line across fold

Hi, Recently we have noticed a thick line across the fold line of the screen, I have searched and realised that it’s a common fault with these devices.. I was wondering if your able to help as it’s under contract! I have not taken insurance out but w...

Resolved! Call forwarding

Can't set up call forwarding. Keep getting "unusual network response"Has worked perfectly for last 18 months

Resolved! Upgrade awaiting stock

I have just upgraded to an iPhone 13 yesterday and it said in stock at the time, I paid extra for delivery today but it is now still being processed and saying that it is awaiting stock? Not sure why it has changed instantly once I ordered it but why...

help please

Hi, Im really shock I did order a phone and didnt be accepted in the checkI had explain I was not accepted before to the lady who called meshe abused meshe lied to me saying I was able to recived at home today a new phone she lie me cos my English ba...

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