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Forum Posts

Number not Ported correctly

I put in to transfer my number from EE to O2 last Thursday, although it rings out from my number, I cannot receive texts or calls unless from an O2 number. I have a hospital phone consultation so it's really urgent it gets sorted. I rang O2 customer ...

LKen by Level 1: Joiner
  • 1155 Views
  • 7 replies
  • 0 kudos

Esim didn’t work post swap

Dear Team, I got the esim and added in my phone and did the sim swap post sim swap the old physical sim got deactivated but the esim didn’t activated pls suggest on this

Srinipar by Level 1: Joiner
  • 702 Views
  • 2 replies
  • 0 kudos

Resolved! Safe search

How do you turn off safe search when it is locked 

Tizrite by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! VOICEMAIL - trying set up

I'm trying to get my voicemail setup but keep getting the same error message... "try again later"

RP3 by Level 1: Joiner
  • 756 Views
  • 1 replies
  • 0 kudos

Resolved! Porting number from Vodafone to O2

I've recently joined o2 from Vodafone and have a PAC code from them so I can port my old number.I tried calling customer support on 202 but after going through the IVR options I assume because lines are busy, it wont connect.I don't want to have to g...

Resolved! I'm trying to call a number in Ireland

I've been trying to call a number in Ireland, but nothing happens. It's as though my phone is blocked from calling international numbers, but I've no idea why that would be.Any ideas?

Matt1180 by Level 1: Joiner
  • 12715 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelled my direct debit

Hi. I cancelled by mistake my direct debit and I can’t pay my bill now. 

Marcinnn by Level 1: Joiner
  • 1018 Views
  • 1 replies
  • 0 kudos

Resolved! My new iPhone 13

I have upgraded my iPhone but it won’t connect to 02 and when I put my old one on it’s still on 02.

dk651 by Level 1: Joiner
  • 552 Views
  • 2 replies
  • 0 kudos