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Resolved! Port In/Migrate - Request refused

Got my SIM today today in the post (new customer). When I placed the order online on Saturday I filled in my PAC from Lebara and all the details required to port over. Put O2 sim on still on original number. Now filled in the online form 4-5 times an...

Resolved! voicemail

i blocked my voicemail how to unlock it

Resolved! Submit PAC Code

Please can I give you my PAC code from my previous provider?

Apple Watch - error code 04

I recently bought a new iPhone from apple. I paired the watch to the new iPhone. I went to setup mobile data, but gave me error code 49. After hours on the phone to 202, I got nowhere. After an hour in an o2 shop, I was told they had it sorted, and I...

Resolved! No emails received send but not receive

Email..[Personal details removed] can send but no emails being received

Resolved! Change from nokia to iphone

I want to change from my current Nokia phone to a new (for me) iPhone. Can I just take the sim card out of the nokia and put it into the Apple? I would need to keep the same number. Would I need to upgrade my account to handle more data?David Satchel...

Resolved! double payment

I was charged £32.22 twice this same November. I need you to update and refund my money that I was charged twice. URGENT.

Resolved! Calls to 0203 numbers

Are calls included in monthly tariff?

Resolved! "Busy network"

Hi!Data connection has been very slow and worsening in my location over the last few months. When checking network status for my location, DN14 6RU, this message has been displayed now for weeks: "Our Network can get busy in this area.This means your...

Resolved! Hi all, recovering an old phone number

I live in Vietnam and I was using an O2 sim PAYG (previously had pay monthly when I lived in the UK, I've had this number for 10+ years) But it appears the number has stopped recieving SMS messages and it's been removed from this account, is there an...

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